ClickAlgo Limited

Privacy Policy

Last updated: 8 August 2026

This Policy explains how ClickAlgo Limited, a UK-based company, collects, uses and protects personal data when you use NinjaTrader Xen.

1. Data we collect

We collect information needed to operate and secure the service, including account details such as your email address and authentication identifiers; billing and transaction metadata; service usage such as credit consumption, timestamps and feature activity; and technical information such as browser type, device information, logs and IP address.

2. Prompts, projects and generated content

Prompts, uploaded material, project history, generated code and responses may be stored to provide project continuity, operate requested features, enforce limits, improve reliability and prevent misuse. Do not submit credentials, personal financial information, confidential third-party code or personal data that is not necessary for your request. We do not sell or publicly share your prompts or generated code.

3. How we use personal data

We use personal data to provide and maintain NinjaTrader Xen, authenticate accounts, preserve projects, process payments and credits, communicate service information, monitor reliability and security, prevent abuse, resolve support requests and meet legal or regulatory obligations.

4. Legal bases

Depending on the processing, we rely on performance of our contract with you, our legitimate interests in operating and securing the service, compliance with legal obligations, or your consent where consent is required.

5. Service providers and international transfers

We may share necessary data with trusted providers that support hosting, AI processing, authentication, analytics, email, payments and customer support, and with authorities where legally required. Providers process data under appropriate contractual safeguards. Where data is transferred internationally, we use safeguards required by applicable data-protection law.

6. Retention and security

We retain data only for as long as necessary for the purposes described, including providing the service, maintaining security, resolving disputes and meeting accounting or legal obligations. We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security.

7. Your rights

Subject to applicable law, including UK GDPR, you may request access, correction or deletion of your personal data; object to or restrict certain processing; request data portability; or withdraw consent where processing relies on consent. You may also complain to the UK Information Commissioner's Office or your local supervisory authority.

8. Cookies and local storage

NinjaTrader Xen may use cookies or browser storage that are necessary for authentication, security, preferences and project continuity. Any non-essential analytics or marketing technology will be handled in accordance with applicable consent requirements.

9. Changes and contact

We may update this Policy and will publish the revised date on this page. For privacy enquiries or to exercise your rights, contact ClickAlgo Limited at xen@clickalgo.com.